Archives for June 2013

Domain Registration

Finding the right domain is the perfect way to start an online business, but registering a domain isn’t always cheap. However, you can get a free domain name with a hosting plan from Register.com.

domain registration

Essential hosting by Register.com is the cheapest way to get online and start your site. You also don’t have to have web programming experience to get the most amazing site. You can use Register.com’s free site builder and marketing tools to create the ultimate online site. With the free site builder, you can choose from hundreds of different templates, customize your content and personalize all of your pages. You also get email boxes, SSL certificates, FTP accounts, unlimited data transfer and 300 GB of disk space. If you want more space, you can go up to $13.29 for 500 GB of disk space and even more email accounts.

Register.com works hard as well for clients. Customer support helps clients get their sites set up and even allows them to use marketing reports to see what they can do to gain a higher page rank and get more business leads. Many small business owners don’t understand how easy it is to get up and running on the web. With Register.com, you can use the customized site builder to make a site within minutes and include all of your information, giving you more visibility. With a premium domain, you can also get the most for your money and drive traffic directly to your business. It’s even cheaper to get a private domain registration at Register.com.

Image Credit:
Stuart Miles – FreeDigitalPhotos.Net

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Decluttering the Workplace: Automating the Work Environment

It’s not only in the home that people need to reduce clutter. The workplace is another place where people are supposed to declutter. Everyone has seen the image of the stereotypical work desk piled with stacks of paper towering almost to the ceiling. This image speaks of stress, fatigue, and being unproductive. A streamlined work environment is the only way for people to be productive, contented, and happy. Automating processes is the solution that has turned a number of businesses around. It changes the stereotypical picture to a paperless desk and a happier employee sitting behind it.

automating work environment

Automating the work environment depends on the business processes involved. On the most basic level, administrative tasks can be automated. These include such processes as time keeping, file management, and interoffice communication. There are now programs that can be used off-the-box for these processes. Employees no longer need to manually log their time and fill out forms to file their vacation leaves when businesses use time keeping programs or employee management systems that are loaded into their computers or laptops. Bulky ledgers and worksheet print outs are also no longer necessary when accounting and financial management systems are automated.

Businesses with their own IT departments can explore the possibility of automating some of their processes. Other business managers, however, should be involved in the process of customizing automation to their own needs. User testing would also be necessary as part of the entire automation project. After all, it’s the employees who will ultimately be using these systems.

Smaller businesses without the manpower could turn to IT outsourcing companies and consultants. These professionals can provide programs and software that are scaled to fit the requirements of small businesses. This is often the chosen route for those who are looking for more cost efficient ways to automate. Some platforms can even be hosted by the outsourcing companies so the business does not have to put up the infrastructure for these automated systems. Meeting with these companies for exploratory talks on automation solutions is something that business owners have to consider. These systems are often affordable enough even for companies with limited budgets. Besides, the productivity that they bring can actually result in savings in terms of both time and money resources. Automating business processes is a prudent way to declutter the workplace and turn it into a more productive and happier environment.

Image Credit:
Stock Images – FreeDigitalPhotos.Net

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5 Pointers on Dealing with Difficult Customers

In any service-oriented industry, business owners frequently deal with upset, irate, frustrated and sometimes impossible customers. This can be a very challenging situation and you risk losing customers if you fail to calm them down. But learning to handle these situations will also help you improve your customer relations and give you better opportunities for growth. Here are some pointers that you can practice on dealing with difficult customers and resolve their issues satisfactorily.

difficult costumers

Take it professional

Difficult customers are likely to have strong emotions when they are displeased or unsatisfied with your products or service. They’d want to unload their rants on you and you can expect them to yell or curse at you. Don’t let them get under your skin even if they are being rude or unrealistic, keep in mind that your customers are always right even if they are sometimes wrong. Allow them to vent out and ignore personal attacks. Never argue with your customers.

Listen to Them

Pay attention to what they are saying when dealing with difficult customers. Hearing is really not enough – show them that you are genuinely interested with their issues and serious about solving them. Avoid interrupting their rants or try to fix the issue while they are still speaking. Repeat your customers’ complaint so that they know that you understand their concerns.

Empathize and Apologize

Try to put yourself in your customer’s shoes and show them that you “understand” what they are saying. By letting them know that you sincerely “feel the same way” could be very helpful in winning your customers favor. Apologize for the trouble caused but don’t overdo it to avoid annoying your customer.

Give them Solution

Like first aid, you can suggest options on how to correct the situation. They love options and compromises when needed. When dealing with difficult customers, ask them what would make them feel better and work with them to come up with a doable solution. Once you have an agreement, apply it immediately and explain in detail the steps you need to take to correct their issues.

Follow Up

Even after you’ve solve the issues, don’t forget to follow it up to ensure that your customer is satisfied. If possible, go the extra mile and send them a discount coupon or gift certificate that they can use on their next purchase.

Image Credit:
Ambro – FreeDigitalPhotos.Net

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How to Stop Debt from Ruining Your Life

Debt is one of the most common financial issues that Australians face. A small debt can soon feel like it is ruining your life, so it’s important to be vigilant when it comes to debt. Often a lack of information and understanding is the real issue behind debt problems, so here are a few tips on how to stop debt from ruining your life.

stop debt

Know What You Owe

This may sound obvious, but when you have multiple personal loans, a car loan and several credit cards it can be hard to keep track of exactly where you are at with your debt. By taking the time to sit down and work out how much you owe, you can get a clearer idea of what steps you need to take to reduce your debt and stay in control of your finances.

Better Budgeting

It cannot be emphasised enough just how important a good budget is to ensuring your financial success. Without a clear budget, it’s hard to know where you should be allocating your funds, and where you can improve on with your expenses management. By working on your budget, you will be able to prioritise your debts and work on paying them off as efficiently as possible. You should constantly be updating your budget with any changes in your financial circumstances, such as increased bills, fluctuation in income and any other important changes. Keeping your budget clear and up to date is the key to success when battling debt.

Give Yourself Goals

Getting into debt is easy, however it can feel like a long and challenging road to eliminate it. For this reason, it’s essential to give yourself goals. By setting out a plan and things to achieve, you can avoid the feeling of being stuck in a financial rut. Reaching your goals will give you a sense of accomplishment, and help to motivate you to stay on the right track with your repayments. As well as your long term goals, give yourself smaller ones to achieve along the way in order to keep your morale boosted.

Talk to a Professional

Quality debt solutions specialists are available to help you work through your debt. They will be able to offer you tailored strategies to assist you through even the worst financial stress. Whether you need some advice on how to set up a comprehensive budget, or are looking to consolidate your debt, there’s a solution for every situation. Take the stress out of dealing with your debts, and consider consulting a professional.

With these simple tips, you will be well on your way to ensuring that debt doesn’t become a significant problem in your life. Staying in control of your finances is essential if you want to avoid the feelings of stress, guilt and frustration that accompany owing more than you can afford. Don’t let debt ruin your life, be proactive and take action today!

Image Credit:
Renjith Krishnan – FreeDigitalPhotos.Net

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7 Negotiating Techniques for Managers

Being able to negotiate effectively is a skill that managers have to master. There are different negotiating techniques for managers that they can apply for every situation such as a work contract, employees wage increase or organizing a holiday rotation. Whatever it is that you need to achieve, you will have to negotiate somewhere to make it work. Here are some tips and techniques that you can apply and get in to the good side of negotiation.

negotiating techniques

Establish Objectives

Consider the things that you can draw in from the negotiations especially when dealing with customers. If you want to secure repeat business don’t be so persistent and negotiate so hard that your customer feels cheated.

This isn’t War

Sometimes, it’s easy to think of negotiations as a stand-off between parties but you have to remember that this is more of a settlement than a battle you must won. War-like negotiations can happen in the board room or lawyer’s offices when a huge contract is under scrutiny. But it is not the negotiating techniques for managers that you should adhere to in typical situations.

Prepare, Find a Common Ground

Try to find out something about the person or company you will be dealing and use that information to your advantage when you need. Negotiating should be about working out an arrangement where both parties are comfortable. Nobody should feel like they need to “win” the negotiation, unless you are the lawyer or something.

Take Your Time

Take sufficient time to listen and understand arguments of the opposite party. It is also important to provide the other party sufficient time to digest your arguments. Negotiation should have stages so that you can both manage your time. If any of the parties recognize time sensitivity in the process, they will probably use it to gain the upper hand.

Let Them See Things from Your Point of View

If you intend to come to an agreement with another party, it is critical for you to make them understand where you’re coming from. Explain the implications of the negotiation and how it will impact on you or your team. These negotiating techniques for managers can bring you closer to achieving a fruitful agreement with them.

Image Credit:
Ambro – FreeDigitalPhotos.Net

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