Going Mobile: Being Accessible to Your Customers Anytime, Anywhere

There is great value in businesses going mobile today. People live fast paced lives and are on-the-go most of the time. The popularity of such mobile devices as smartphones and tablets make it possible for consumers to do almost everything they need to do even while they are away from their home computer or their work station. Whether you have a courier service business or a retail goods store, you want your customers to be able to reach you anywhere they are and anytime they need to. This is the reason why a lot of companies are expanding their virtual presence from the internet to the mobile arena. Although these two have similarities in the way they benefit customers, there are expected differences owing to the technology used in these devices.

going mobile

Going mobile requires having a mobile website specifically programmed for various mobile operating systems. The most popular of these systems are Appleā€™s iOS and Google’s Android. Some people make the mistake of using the same internet website design for their mobile presence. Often, there are compatibility issues. Loading time is also a concern. A specialized mobile web design is necessary to ensure compatibility and ease of use. As such, you can use the same graphic components and overall theme as your online presence but you have to simplify your mobile web design so that it is faster to load and easier to navigate using mobile devices. The navigation buttons, for example, have to be just the right size and situated properly to make them easy to click or tap on the smaller screens of smartphones and tablets. Businesses without the expertise to come up with their own mobile web design can avail of affordable packages from mobile web designers.

Mobile applications are also increasingly becoming popular these days for companies going mobile. Food companies often have recipe apps or nutrition counters that can be downloaded into mobile devices. App widgets are displayed on the home screens of mobile devices so that customers can use them whenever they need to whether they are online or not. There are experts who specialize in app development. There are also pre-programmed apps that businesses can already purchase and simply customize with their own brand. These apps, of course, demonstrate the practicality of the products and services offered by the companies. They effectively show customers how these products and services can actually add value to their everyday lives. Links to the relevant company mobile website, offers for subscription or consultation, and suggestions on product or service use among others are often key components of these apps.

Image Credit:
Jannoon028 – FreeDigitalPhotos.Net

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