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customer service

Winning the Hearts of Your Customers

An office at one of the world’s best business centers, a fleet of high-end company cars, and droves of black-suit clad managers do not necessarily make a business a success. What you have to pay attention and devote time to are your customers. They are the heart of your business. Without the pulsating beat of […]

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Guarantees, Warranties and Refunds

Everything that the consumers buy comes with a price and everyone deserves to have it functional and free of any defect or damages. As a consumer, you need to be aware of your rights when it comes to guarantees, warranties and refunds. If in any case you were able to see the sign “No Return, […]

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